I had three bids from local HVAC companies to install a dual-zone mini split ductless system (LG brand) for my old house: the first company was too busy with clients, the second one made some negative comments about poor people, and the third one was a small business called First Class Heating & Air. The first two bids were from well-known businesses but I wasn't too impressed with them and my job was probably just chump change to them anyway. Ray, the owner of First Class Heating & Air, on the other hand, was very professional, personable, and honest. He gave me a competitive price and was able to begin work immediately. He was meticulous with his work, he knew his stuff, and explained HVAC physics in layman's terms. Although he had lots of experience with other ductless systems by other brands, this was his first LG installation and I appreciated that he took the time to study the manual to make sure everything was installed correctly. He also rewired the quick disconnect which was wired incorrectly by my electrician. My house is now warm and cozy. I have found my HVAC guy. I highly recommend Ray's First Class Heating & Air.